Blankets received in timely fashion, but they were not exactly what was ordered.
Instead of 3 packs of 4 blankets of the type advertised and displayed, what was
shipped was a pack of 12 blankets by a different manufacturer. Not used yet, so
hard to tell if they are as good (or even better) than what was ordered. But when
I order a specific item, I expect to receive "that" item. There was not even an
explanatory e-mail or enclosed paper as to why the ordered items were substituted.
Even if the substituted items are of good quality, it raises serious concerns as to
the credibility of the merchant and whether Amazon should be representing them. I have
several other items on order from BP through Amazon, so I will wait to see if this
practice of unannounced product substitution is a regular pattern. But buyers should
beware that what they order might not be what they get.Get more detail about Emergency Thermal Blankets (4 Pack).
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